Ford+Alexa

Content rating
Everyone
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Bring entertainment and productivity together through Ford+Alexa. Ford Motor Co. designed this system just for you. Check Music & Audio for details.

How To Master Running The App Ford+Alexa

Bring Ford+Alexa with You on the Road: Access to Alexa in your Ford is now as easy as connecting your phone, starting the Ford+Alexa app and speaking to Alexa. Even with road noise, Alexa listens and provides you with the same information and access to Skills and features as you can get with an Echo in your home. Alexa’s familiar voice and responses then play through your vehicle’s speakers. You can access thousands of Alexa skills and services that Echo customers already enjoy. Pump yourself up on the way to the gym by saying, “Alexa, play my workout playlist.” Continue the book you were listening to, even during your commute to work. Check whether you have dinner plans on the drive home by asking, “Alexa, what’s on my calendar tonight?”

• Alexa Capabilities: You will have access to most the same capabilities as you do from home, including controlling your smart home devices, ordering pizza, checking the weather, getting your favorites sports teams scores, checking and updating your schedule and more.
• Navigation: You can ask Alexa for a point of interest (POI) and ask Alexa to navigate to the POI. Alexa will hand off the POI to the onboard navigation when equipped or to your phone to provide you with turn by turn directions.
• Entertainment: Using Amazon Music, TuneIn, and iHeartRadio you will be able use Alexa to play music (skip, fast forward, rewind, play, and pause) and even make song purchases. The vehicle’s display will show artist, song, and album art information.


SYNC 3 Software Version 2.2 or higher is required. You can check the Software Version on the SYNC 3 touchscreen by pressing: Settings > General > About SYNC. The top line will show the current Software Version (SYNC 3, Software Version: X.X). Customers can upgrade to the current Software Version using automatic home Wi-Fi updates* or a USB download from owner.ford.com.
*Wi-Fi updates may not be available for SYNC 3 versions not equipped with navigation.
Ford+Alexa enables you to play your favorite music and much more in your Ford!
Updated on
Aug 18, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    about how developers declare sharing
  • This app may collect these data types
    Audio, App activity, and Device or other IDs
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

768 reviews
Tracy Vrba
April 12, 2021
This app has gotten more useless as time goes on. Today, I couldn't get it to work at all. It's not the car or Bluetooth causing the problem, it's the app. My Bluetooth connection never goes away or stops working, this app just crashes constantly. Usually I can get it to work if I force the app to close & then reopen it and if that doesn't work, turning off my wifi connection usually works (why? Who knows because I didn't pay for the wifi service in my car). But today? Nope! Worthless!
55 people found this review helpful
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A Google user
August 7, 2019
UPDATED: After speaking with Ford CS a few times to no avail, I spoke with Amazon Alexa CS who went through steps to try and diagnose. Turns out the voice command account was not set to my profile, once set to mine it started to work. However, after shutting off and turning the truck back on, it now only gives me the option to exit with no other commands as it did before and I've lost media tools (skip, play/pause, etc...). So it works, but not great.
14 people found this review helpful
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Phyllis Brannin
June 11, 2021
Does both work!!! Half the time it doesn't show up on my screen the other half it just keeps listening then stops working. Get a message do you want to restart I say yes the it disconnects. I have had my car for 4 months. Has been in shop 3 time to fix problem. Each time I am told it needs an update. They update and then same problem. This app is junk.
15 people found this review helpful
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What’s new

Bug fixes and app updates.